Privacy Policy

Last updated: February 2026

1. Introduction

5D Computer Systems Design ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 5d.ae or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Apply for a job position
  • Engage our services

This information may include:

  • Name and contact details (email, phone, address)
  • Company name and job title
  • Project requirements and budget information
  • Resume and professional history (for job applications)

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill service requests
  • Send administrative information (project updates, invoices)
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (hosting, analytics, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure storage with access controls
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Objection: Object to processing of your data
  • Portability: Request transfer of your data
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Factors that determine retention include:

  • Duration of our business relationship
  • Legal obligations and regulatory requirements
  • Statute of limitations for potential claims

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: